Manulife launches new studying platform for its insurance coverage advisors throughout Asia

  • New digital platform elevates Manulife insurance coverage advisors’ careers and helps meet the area’s rising well being and retirement wants.

  • ManuAcademy accessible now to greater than 60,000 advisors in Vietnam and shortly to be obtainable to tens of hundreds extra in Hong Kong, Indonesia, Malaysia, and the Philippines.

HONG KONG, July 4, 2022 /PRNewswire/ — Manulife has launched ManuAcademy, a brand new studying platform for its 60,000 insurance coverage advisors in Vietnam and can quickly launch the platform in 4 different markets in Asia. Accessible by way of a cell app and web site, the newest digital device makes studying simpler, whereas accelerating the additional growth and digitization of Manulife’s company drive.

“Manulife launches ManuAcademy, a brand new digital studying platform for its insurance coverage advisors throughout Asia”

ManuAcademy—a mobile-first studying administration system—helps the event of an advisor’s profession in any respect phases, from onboarding to studying to match the perfect insurance coverage options to satisfy a buyer’s heath, retirement, and safety wants.

“Being customer-centric implies that we’re agency-centric,” mentioned Pankaj Banerjee, Chief Distribution Officer, Manulife Asia, and interim CEO, Manulife Hong Kong. “Now we have launched ManuAcademy as a part of our strategic focus to accentuate our ambition in Asia and develop and digitize our company drive—a bedrock for our enterprise and for our prospects.”

The brand new studying platform is underpinned by AI, intelligently delivering tailor-made data to totally different advisors wherever they’re. It additionally makes use of gameplay and rewards to inspire constant participation and long-term engagement. To help video and social studying, advisors can be part of small personal communities on ManuAcademy to ask questions and get prompt suggestions, as they learn to higher assess buyer wants and assist make their lives higher day-after-day.

“Accelerating the expansion of a thriving, digitally-enabled company drive in Asia begins with high quality recruitment, then improvement,” mentioned See Sen Mak, Chief Company Officer, Manulife Asia. “With ManuAcademy, we’re supercharging our engagement with brokers by placing the fitting instruments, trainings, and know-how of their palms to raised serve our prospects.”

ManuAcademy is now obtainable to greater than 60,000 insurance coverage advisors in Vietnam. Plans to roll out the platform are underway in Hong Kong, Indonesia, Malaysia, and the Philippines, which can help the educational and improvement journeys of over 88,000 advisors in these markets.

In 2021, Manulife elevated its company drive to greater than 119,000. Of the full company depend, 71% are girls. The variety of Manulife brokers who’re Million Greenback Spherical Desk (MDRT) members has additionally grown from round 3,600 in 2019 to greater than 6,000 brokers in 2021.

About Manulife

Manulife Monetary Company is a number one worldwide monetary providers supplier that helps individuals make their selections simpler and lives higher. With our world headquarters in Toronto, Canada, we offer monetary recommendation and insurance coverage, working as Manulife throughout Canada, Asia, and Europe, and primarily as John Hancock in america. By way of Manulife Funding Administration, the worldwide model for our world wealth and asset administration phase, we serve people, establishments, and retirement plan members worldwide. On the finish of 2021, we had greater than 38,000 staff, over 119,000 brokers, and hundreds of distribution companions, serving over 33 million prospects. Our principal operations are in Asiaand Canada, and america, the place we now have served prospects for greater than 160 years. We commerce as ‘MFC’ on the Toronto, New York, and the Philippine inventory exchanges and underneath ‘945’ in Hong Kong. Within the earlier 12 months we made CAD$32.7 billion in funds to our prospects.

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SOURCE Manulife