Auto, Homeowners, Renters, Life, and Pet Insurance

Personal Finance Insider writes about products, strategies, and tips to help you make smart decisions with your money. We may receive a small commission from our partners, like American Express, but our reporting and recommendations are always independent and objective. Terms apply to offers listed on this page. Read our editorial standards.

Auto-Owners insurance pros and cons

Auto-Owners car insurance review


JD Power Customer Satisfaction Rating


#10


AM Best Financial Strength Rating


A++ (Superior)


JD Power Customer Satisfaction Rating


#10


AM Best Financial Strength Rating


A++ (Superior)

More Information

  • High marks on customer satisfaction
  • Roadside assistance, purchase price guarantee, and rental car coverage
  • Discounts for students, bundling, vehicle safety, policy coverage, and payment history.

Auto-Owners Insurance was established in 1916 by Vern V. Moulton in Michigan. It is ranked #10 in J.D. Power’s auto claims satisfaction survey

Auto-Owners Insurance offers a wide array of discount opportunities to save on your premiums, such as student discounts and vehicle safety discounts. Additionally, Auto-Owners Insurance offers discounts for bundling your auto insurance with other insurance products like most carriers. 

Auto-Owners Insurance has a range of coverage options such as roadside assistance and rental car coverage. It also guarantees purchase price protection which ensures that you are compensated for the purchase price of your vehicle. 

There are four types of insurance coverage: liability insurance (required by most states), comprehensive, collision, and full car coverage. Your lender may require comprehensive and collision coverage if you lease or finance your car.

Here are the differences between the various coverage types:

Auto-Owners homeowners insurance review


JD Power Customer Satisfaction Rating


#7


AM Best Financial Strength Rating


A++ (Superior)


JD Power Customer Satisfaction Rating


#7


AM Best Financial Strength Rating


A++ (Superior)

More Information

  • Ranks high in customer satisfaction
  • Discounts for installing protective devices, being mortgage-free, having a home water shutoff system, and having a backup generator
  • Coverage for identity theft, and coverage for household appliances
  • Full replacement of your home if your coverage is too low

Auto-Owners Insurance ranks #7 in J.D Power’s homeowners insurance customer satisfaction survey. It is also one of our top picks for homeowners insurance.

Auto-Owners Insurance offers home safety, bundling, and e-billing discounts. It also offers discounts for being mortgage-free, claim-free, and having good payment history. 

With your Auto-Owners Insurance policy, you can add identity theft and equipment breakdown coverage. Additionally, Auto-Owners Insurance offers guaranteed home replacement as optional coverage to replace your home entirely if your coverage limit is too low. 

Homeowners insurance protects your dwelling, personal belongings, and offers personal liability coverage for injuries that happen on your property. Standard homeowners insurance looks like the table below, but coverage varies depending on your provider:

*Available as add-on coverage if not part of policy

**Flood insurance is available through the NFIP and approved insurers

***If you live in hurricane or tornado areas, additional windstorm rider may be required

Auto-Owners renters insurance review


AM Best Financial Strength Rating


A++ (Superior)


AM Best Financial Strength Rating


A++ (Superior)

More Information

  • Discounts for bundling, payment history, enrolling in e-billing, and installing protective home devices
  • Additional savings for choosing a higher deductible and being claim-free

Auto-Owners Insurance doesn’t rank in J.D. Power’s renters insurance customer satisfaction survey.  

Auto-Owners Insurance offers discounts for bundling your policies, paying your premiums on time, and installing home safety systems. You may also qualify to receive a discount for having good claim history and choosing a higher deductible on your policy.

Renters insurance will cover your personal property in the event of damage and theft. Your landlord is responsible for insuring the building and structure. A renters insurance policy has three main parts: personal property coverage, personal liability coverage, and “loss of use” coverage.

Personal property covers lost, damaged, or stolen belongings. Personal liability protects you if your pet injuries a guest, if someone is injured in your unit, or if you are sued for damages. “Loss of use” coverage assists you with relocation costs if your rental becomes unlivable due to damage.

*Available as add-on coverage

**Flood insurance is separate coverage

Data from Hippo Insurance

Auto-Owners life insurance review


AM Best Financial Strength Rating


A++ (Superior)


AM Best Financial Strength Rating


A++ (Superior)

More Information

  • Discount for bundling your life insurance policy with other Auto-Owners Insurance products
  • Term life, universal life, whole life

Auto-Owners Insurance didn’t make the list for J.D. Power’s life insurance customer satisfaction survey.

Auto-Owners Insurance offers level term life, whole life, and universal life. Level term life will cover you for a selected period, and your premiums won’t increase during your term. However, when your term is up, your premiums will often increase. 

Whole life is a lifelong policy that provides death benefits and builds cash value. Universal life insurance is also a type of permanent life insurance that pays death benefits and accrues cash value. However, a universal life policy earns interest based on current money market rates. Another distinct feature of a universal life policy is its payment flexibility. Auto-Owners Insurance allows you to adjust coverage amount, premiums, payment schedules and increase or decrease coverage based on your current needs.

Some financial advisors recommend a combination of term and permanent life insurance.

Auto-Owners Insurance pet insurance review


AM Best Financial Strength Rating


A++ (Superior)


AM Best Financial Strength Rating


A++ (Superior)

More Information

  • Discount for purchasing a policy
  • Accident and illness coverage

Auto-Owners Insurance for pets covers both accidents and illnesses. You can receive 5% off your policy by purchasing pet insurance through an Auto-Owners’ independent agent. 

Pet insurance usually offers two types of coverage: accident-only and accident and illness coverage. Wellness plans are usually available for additional purchase. 

Accident-only coverage only reimburses the cost of injuries your pet suffers as a result of an accident. Accident and illness policies cover both accidents and sickness or diseases your pet develops after your policy begins. No pet insurance carrier covers pre-existing conditions. 

*Curable pre-existing conditions may qualify for coverage 

Auto-Owners Insurance vs. the competition

Auto-Owners, Amica, and American Family insurance are regional carriers that offer auto, homeowners, life, renters, and pet insurance. While Auto-Owners doesn’t rank for life and renters insurance, it’s #7 in homeowners insurance customer satisfaction and #10 in auto claims satisfaction.

Is Auto-Owners Insurance trustworthy? 

We checked the NAIC Complaint Index for complaints against Auto-Owners Insurance. Auto-Owners Insurance has slightly fewer complaints filed against it compared to other top insurers.

Auto-Owners Insurance’s financial stability is strong with an A.M. Best’s rating of A++ (Superior). While Auto-Owners Insurance is a legitimate insurance provider, it’s important to do your own research to ensure that Auto-Owners Insurance is the right insurance company for you. 

Auto-Owners Insurance — Frequently asked questions

What states does Auto-Owners Insurance cover? 

Auto-Owners insurance currently operates in Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Nebraska, North Carolina, North Dakota, Ohio, Pennsylvania, South Carolina, South Dakota, Tennessee, Utah, Virginia, and Wisconsin.

How do I get a quote from Auto-Owners Insurance? 

Unlike other insurance carriers, Auto-Owners Insurance does not have an online quoting tool. You’ll need to contact an independent agent using Auto-Owner Insurance’s agency locator to obtain a quote. 

How do I pay my bill or view the status of my claim at Auto-Owners Insurance? 

You must contact your independent agent to file a claim. You can pay your bill or view the status of your claim using the Auto-Owners app or website. 

https://www.businessinsider.com/personal-finance/auto-owners-insurance-review